AcademyLesson 32 of 40
- Operate
- 3 min
How to Get Support
How to get Didit support: open a ticket in the Business Console, ask the Copilot, search docs.didit.me, ask Claude through MCP, or email a human on the team.
What you'll learn
- How to open a support ticket from the Business Console and follow it through open, in progress, resolved and cancelled
- When the Copilot is faster than a ticket: quick questions about the console and your own data
- Where the full documentation lives, from API keys to coverage
- How to ask Claude about your console through MCP, and how to reach a human
Infrastructure for identity and fraud.
One API for KYC, KYB, Transaction Monitoring, and Wallet Screening. Integrate in 5 minutes.