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Identity solutions for e-commerce

E-COMMERCE

Free identity verification
for e-commerce.

Free unlimited Core KYC. 60%+ chargeback reduction. Age verification for restricted products. Seller verification for marketplaces.

No contracts or minimums500 free checks/month60-second sandbox

Technologies we use

ID Verification

Liveness

Age Estimation

AML Screening

Biometric Authentication

Free KYC / Reusable KYC

Phone Verification

BY THE NUMBERS

$0.30

Per Verification

Affordable identity checks that scale with your marketplace growth

1:N

Face Search

Detect duplicate seller accounts and fraud rings across your platform

<2s

Check Time

Verify sellers and buyers without adding friction to the purchase flow

PROVEN RESULTS

Trusted by Leading E-Commerce Platforms

60%+

Chargeback Reduction

Verified seller identities dramatically reduce fraud-related chargebacks and disputes

4.5M

Members Protected

AlloVoisins trusts Didit to verify identities across 4.5 million community members

1M+

Users Verified

Shiply scaled seller verification to over 1 million users with seamless onboarding

Protect Revenue with Verified Identity

E-commerce fraud costs merchants $48 billion annually. Account takeovers, friendly fraud, and fake sellers erode margins and trust. Didit provides the identity layer that stops fraud at the source—with free Core KYC to get started.

60%+ chargeback reduction — verified seller identities eliminate fraud-related disputes.

AI age verification in <5 seconds for restricted products — alcohol, tobacco, vapes.

Free 1:N face search catches repeat offenders and banned sellers automatically.

14,000+ document types across 220+ countries — verify international sellers instantly.

KEY BENEFITS

Trust Infrastructure for E-Commerce

Seller Verification at Scale

Verify merchant identities before they list products, preventing counterfeit sellers, drop-shipping fraud, and marketplace abuse with document verification and biometric face match.

Buyer Age Verification

Gate age-restricted products like alcohol, tobacco, and vaping with AI-powered age estimation at ±3.5 year accuracy — no document upload needed for initial screening.

Fraud Ring Detection

1:N face search identifies duplicate accounts, fake seller profiles, and coordinated fraud rings that use synthetic identities to exploit return policies and promotions.

Global Marketplace Support

Verify sellers and buyers across 220+ countries with 14,000+ document types. Localized verification flows in 48+ languages reduce drop-off for international sellers.

IDENTITY SOLUTIONS

Identity-First Fraud Prevention

Move beyond device fingerprinting and behavioral analytics. Verified identity is the strongest fraud signal—and the hardest to fake. Free Core KYC gets you started.

01

Free Unlimited Core KYC

Document verification + selfie liveness at no cost. Verify customers from 220+ countries with AI-powered extraction. Use for high-value purchases, new accounts, or any trust-sensitive flow. No per-verification fees.

02

Age Verification for Restricted Products

Sell alcohol, tobacco, vapes, CBD, or adult content? Verify customer age at checkout with document-based or database validation. Meets regulatory requirements across US states, EU, UK, and more.

03

Seller & Vendor Verification

For marketplaces: verify seller identities before they list products. Document verification, business registration checks, and address verification. Prevent fake sellers and counterfeit goods.

04

High-Value Purchase Verification

Trigger identity verification for orders above a threshold. Reduce chargebacks on high-ticket items by 60%+ by confirming the real cardholder is making the purchase. Evidence for chargeback disputes.

05

Biometric Account Protection

Password resets are a fraud vector. Use biometric re-verification for account recovery, high-risk changes, and suspicious activity. Confirm the real account owner—not a social engineer.

USE CASES

How E-Commerce Platforms Use Didit

Seller Onboarding KYC

Verify seller identity and business registration before granting listing privileges, reducing counterfeit products and buyer complaints.

Age-Gated Product Sales

Verify buyer age for alcohol, tobacco, CBD, knives, and other restricted products with age estimation or full document verification at checkout.

High-Value Purchase Verification

Require identity verification for purchases above a threshold to prevent credit card fraud and unauthorized account use.

Return Fraud Prevention

Link verified identities to return requests to detect serial returners and return fraud rings operating across multiple accounts.

Peer-to-Peer Marketplace Trust

Build trust between buyers and sellers on C2C platforms by displaying verified identity badges, increasing transaction confidence and platform GMV.

Delivery Driver Verification

Verify the identity of gig delivery drivers with document checks and biometric face match before they handle customer orders.

BUILT FOR YOUR ROLE

Built for E-Commerce Trust & Safety Teams

VP Trust & Safety

Seller fraud & buyer protection

THE CHALLENGE

Fake sellers erode buyer trust. Chargebacks from fraudulent accounts cost millions. Need to verify sellers without killing listing velocity. Repeat offenders re-register with new identities.

HOW DIDIT HELPS

Instant seller verification in <30 seconds. Free 1:N face search catches repeat offenders automatically. 200+ fraud signals detect fake IDs and synthetic identities. Trust badges for verified sellers boost conversion.

E-Commerce Director

Conversion & marketplace growth

THE CHALLENGE

Age verification for restricted products (alcohol, tobacco, vapes) is clunky. Seller onboarding friction reduces supply side. International sellers need multi-document support.

HOW DIDIT HELPS

AI age estimation in <5 seconds for restricted products. 14,000+ document types across 220+ countries. Mobile-first UX with auto-capture. White-label branded experience.

CTO

Platform integration & scalability

THE CHALLENGE

Need verification that scales with flash sales and seasonal peaks. Integration with existing marketplace stack. Real-time webhook updates for order flow.

HOW DIDIT HELPS

Auto-scaling infrastructure handles any peak. RESTful API + webhooks + SDKs for all platforms. 99.99% uptime SLA. 60-second sandbox — test before you commit.

Head of Payments

Payment fraud & PSD2 compliance

THE CHALLENGE

Strong Customer Authentication (SCA) adds friction. Payment fraud is growing. Need to balance security with checkout conversion. PSD2/PSD3 compliance required.

HOW DIDIT HELPS

Biometric verification satisfies SCA requirements. Fraud signals reduce payment disputes by 60%+. Seamless integration into checkout flows. $0.30/check keeps cost per transaction minimal.

REGULATORY COMPLIANCE

E-Commerce Compliance Across Borders

Meet evolving consumer protection, age verification, and anti-fraud regulations in every market your e-commerce platform operates.

01

Digital Services Act (EU)

Comply with DSA requirements for online marketplace trader verification, including identity checks for business sellers and transparency obligations.

02

Age Verification Laws

Meet age-gating requirements for restricted products under UK Online Safety Act, German JuSchG, and US state-level age verification legislation.

03

PSD2 / SCA

Support Strong Customer Authentication for e-commerce payments with biometric verification as a second factor for high-value transactions.

04

Consumer Protection Regulations

Verified seller identities help meet consumer protection requirements across EU, UK, and US marketplaces, including the INFORM Consumers Act.

Competitor Comparison

Why the World’s Smartest Companies Are Switching to Didit

Tired of outdated, overpriced, and opaque IDV providers? Didit delivers more features, fairer pricing, and instant access — all powered by our AI-native, developer-first platform. See how Didit stacks up against legacy vendors on both capabilities and cost.

didit
veriff
ID Verification
Yes
Yes
NFC Verification
Yes
Yes
Passive Liveness
Yes
Yes
Active Liveness
Yes
Yes
Reusable KYC
Yes
No
Face Match 1:1
Yes
Yes
AML Screening
Yes
Yes
AML Ongoing Monitoring
Yes
Yes
Proof of Address
Yes
Yes
Age Estimation
Yes
Yes
Phone Verification
Yes
No
IP Analysis
Yes
Yes
White Label
Yes
Yes
Blocklisting & Duplicated
Yes
Yes
Database Validation
Yes
Maybe
Data Retention
Unlimited
90d
Instant Sandbox Access
Yes
Maybe
Public API
Yes
No
Public Pricing
Yes
Maybe

Pricing Comparison (Aug 17, 2025)

didit
sumsub
Annual Commit
No
Yes
Minimum Monthly
$0
$149
Price per flow
ID + Liveness + Face Match
500 free / month
then$0.30²
$1.35
AML + Ongoing Monitoring
$0.27²
$0.57
Phone Verification
$0.10²
$0.28
Proof of Address (PoA)
$0.20²
$1.35

¹ Estimated, official pricing for that service not publicly available. ² Volume discounts available. Calculate your savings with the ROI calculator above.

CERTIFICATIONS

Certified for enterprise trust

Our platform meets the highest international standards for information security, data privacy, and biometric accuracy.

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GDPR Compliant

Full EU data protection compliance

ISO 27001

ISO 27001

Information security management

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iBeta Level 1

PAD (liveness + face match)

EXPLORE MORE INDUSTRIES

Build a Trusted Marketplace with Verified Sellers and Buyers

Verify sellers, gate age-restricted products, and detect fraud rings — all at $0.30 per check with 500 free verifications per month.

ECOMMERCE FAQ

Questions from Ecommerce Decision Makers

Identity verification helps prevent fraud, chargebacks, and account abuse while enabling higher transaction limits and safer marketplaces. Didit lets you add identity checks only where risk justifies it—without adding friction to every customer.