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Identity verification in Serbia

Identity verification and KYC/AML in Serbia

Serbia is a Tier-2 Western Balkan market of approximately 6.7 million people, an EU candidate country, and — uniquely in the region — one of the first European jurisdictions to adopt a dedicated Law on Digital Assets (Zakon o digitalnoj imovini, RS Official Gazette No. 153/2020) that regulates virtual currencies and digital tokens under the joint supervision of Narodna banka Srbije (NBS) and the K

14K+

Documents supported

(Government IDs from 220+ countries)

<30 sec

Average verification time

220+

Countries covered

(Government-issued IDs validated)

Market overview

KYC in Serbia, at a glance

Serbia is the largest economy in the Western Balkans outside the EU. The population is approximately 6.7 million, banking penetration is near 75% of adults with an account at a supervised credit institution, smartphone adoption exceeds 80%, and Belgrade is the unambiguous financial, fintech and crypto hub — with Novi Sad and Niš hosting a growing base of digital-native SMEs. The banking market is concentrated around large groups such as Banca Intesa, UniCredit Bank Serbia, OTP banka Srbija, Raiffeisen Banka, NLB Komercijalna banka, Eurobank Direktna, Erste Bank and AIK banka, all supervised by Narodna banka Srbije (NBS). Three developments reshape the Serbian identity-verification conversation in 2025-2026:

Supported documents

Every major ID in Serbia

Didit templates cover national IDs, passports, residence permits and regional documents — plus 14,000+ documents globally for cross-border flows.

Lična karta** (National ID, with chip)

Ministry of Interior (Ministarstvo unutrašnjih poslova — MUP)

Polycarbonate card with optional contact chip holding a facial photograph and two fingerprint templates plus qualified certificates issued by the MUP Certification Authority

Primary ID for KYC. Validity 10 years (5 years for 16-27 year olds, permanent for over-70s). The chipped lična karta is the anchor of Serbia's eID** scheme and supports qualified electronic sign

Pasoš** (Biometric passport)

MUP

ICAO-compliant biometric passport with contactless chip

Universal fallback and primary document for non-resident and cross-border remote onboarding.

Vozačka dozvola** (Driver's licence)

MUP

EU-format polycarbonate card

Accepted by Serbian obliged entities as a secondary supporting document; not a standalone primary ID under the AML/CFT Law — must be paired with the lična karta or pasoš.

Foreign passports and EU/EEA national IDs

Foreign authorities

ICAO chip or card-format IDs

Accepted for CDD; must be paired with evidence of residence or source of funds as applicable.

Residence permit* (Dozvola za boravak stranca*)

MUP

Card-format residence permit

Required to evidence legal stay; must be paired with the passport of origin.

Consent ID / eID.gov.rs mobile credential

Office for IT and eGovernment + MUP

Cloud-based qualified certificate bound to a mobile device, with PIN

High-assurance derived credential accessible through the eID Portal (eid.gov.rs), usable for SCA into eUprava, ePorezi, eZdravlje and other state services.

Regulators

Who supervises KYC/AML in Serbia

APML

supervises non-financial obliged entities (auditors, tax advisers, real-estate agents, dealers in precious metals and stones, legal persons providing accounting services

Law on Personal Data Protection

Zakon o zaštiti podataka o ličnosti

MUP (Ministarstvo unutrašnjih poslova) — ID Registry

Ministry of Interior

regulated

Manages lična karta (ID card) with chip. JMBG (Jedinstveni matični broj građana) assigned to all citizens. Some electronic services available.

eUprava (eGovernment Portal)

Office for IT and eGovernment

regulated

Government digital services portal. Electronic ID card used for authentication.

APR (Agencija za privredne registre)

APR

open

Business Registers Agency. Free online search available.

Government & regulated databases

Authoritative sources Didit can cross-check against

Compliance framework

The law behind KYC in Serbia

AML framework

Primary AML law.

Supervised by APML

Primary AML law. Zakon o sprečavanju pranja novca i finansiranja terorizma ("AML/CFT Law"), published in RS Official Gazette Nos. 113/2017, 91/2019, 153/2020 and 92/2023. The 2017 law transposed the substance of the 4th AML Directive; the December 2019 amendments imported the substance of the 5th AML Directive, including the UBO register and expanded obliged entities (tax advisers, auditors, real-estate agents, precious-metals dealers, and — once the Law on Digital Assets took effect — virtual-c

Data protection

Law on Personal Data Protection (2018, GDPR-aligned); Commissioner for Information

Supervised by National DPA

- MONEYVAL 5th-round Mutual Evaluation Report (December 2025). Published after a 20-month cycle starting May 2024, the report rates Serbia's AML/CFT/PF system as one of the most effective globally, with seven positive effectiveness ratings. On technical compliance, Serbia is now assessed as Complian

Penalties for non-compliance

- Sumsub — significant footprint among Serbian and regional crypto exchanges, money-transfer operators and neobanks, with onboarding around EUR 1.35/verification at list price.

Use cases

Built for the industries that regulate Serbia

Fintech

Neobanks, EMIs, payment institutions, lenders, brokerages.

Serbian banks, PIs and EMIs run a remote-onboarding flow aligned with NBS rulebooks under the AML/CFT Law and, in practice, with the substance of the EBA Guidelines on remote customer onboarding. A standard flow:

Crypto / VASPs

Exchanges, custodians, wallets, on/off-ramps.

The Law on Digital Assets (RS Official Gazette No. 153/2020) regulates two distinct categories: virtual currencies (supervised by NBS) and digital tokens (supervised by the Securities Commission). All digital-asset service providers are obliged entities under the AML/CFT Law. Typical flow:

iGaming

Sports betting, online casinos, age-gated platforms.

Serbian gambling is regulated by the Law on Games of Chance (Zakon o igrama na sreću), with significant amendments effective 1 January 2025. Supervision and licensing rest with the Games of Chance Administration (Uprava za igre na sreću) under the Ministry of Finance. Licences are issued for land-ba

Marketplaces

Gig platforms, delivery, creator economy, e-commerce.

Marketplaces, ride-hailing, delivery and creator-economy platforms operating in Serbia that handle regulated payments through a PI, EMI or acquiring bank inherit the AML/CFT Law obligations of their underlying payment provider. Typical risk-based flow:

Biometric liveness

ISO 30107-3 PAD Level 2 liveness, ready for Serbia

Serbia does not maintain a SEPBLAC-style standalone "video-identification procedure" authorization. Instead, non-face-to-face CDD is governed by the CDD articles of the AML/CFT Law and NBS rulebooks, which require the obliged entity to apply additional measures to mitigate the higher risk of remote onboarding. In practice, Serbian banks and EMIs rely on a combination of: (a) document capture + MRZ parsing + hologram/OVI checks, (b) NFC chip read of the chipped lična karta where available, (c) li

CERTIFICATIONS

Certified for enterprise trust

Our platform meets the highest international standards for information security, data privacy, and biometric accuracy.

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GDPR Compliant

Full EU data protection compliance

ISO 27001

ISO 27001

Information security management

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iBeta Level 1

PAD (liveness + face match)

TRUSTED WORLDWIDE

What our customers say

Join thousands of companies that trust Didit for their verification needs

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Didit’s NFC + active biometrics technology blocks the most advanced fraud scenarios, offering a level of security equivalent to or superior to in-person verification.

Spanish Financial Sandbox

CNMV, SEPBLAC & Spanish Treasury — Conclusions Report

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Didit is an exceptionally valuable partner, delivering a stable and highly adaptable solution”.

Vuk Adžić

Head of the E-Business Department at Crnogorski Telekom

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Didit offered us a robust technology with a simple implementation and adaptability to different markets”.

Fernando Pinto

CEO & CoFounder at TucanPay

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Thanks to Didit we have been able to reduce manual processes and improve data extraction accuracy”.

Diana Garcia

Trust & Safety Executive at Shiply

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Didit’s integration slashed verification times and costs, freeing resources for other projects”.

Guillem Medina

COO at GBTC Finance

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Didit removed KYC costs, enabling faster scaling with high verification standards and less fraud.”

Paul Martin

VP Marketing & Growth at Bondex

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Didit’s secure, user-friendly verification boosts customer trust and optimizes our process.”

Cristofer Montenegro

Executive assistant to the CEO at Adelantos

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Didit ensures a precise, secure digital onboarding without slowing negotiations or client time.”

Ernesto Betancourth

Gerente de riesgos at CrediDemo

FAQ

Questions about KYC in Serbia

Is remote identity verification legal in Serbia?

Yes. Serbia permits remote KYC onboarding under its national AML framework, including document verification, biometric liveness and video identification where required by regulation.

What identity documents does Didit verify in Serbia?

Didit verifies all major national IDs, passports and residence permits issued in Serbia, plus 14,000+ document types globally for cross-border flows.

How much does identity verification cost in Serbia?

Didit charges $0.30 per verification with 500 free checks per month. No contracts, no minimums. Competitors typically charge $1.00–$2.50+ per verification.

Does Didit support AML screening for Serbia?

Yes. Didit screens against 1,000+ global watchlists including PEP databases, sanctions lists (EU, UN, OFAC, OFSI), and adverse media — covering all AML obligations in Serbia.

Is biometric liveness required?

Most regulated sectors in Serbia require or strongly recommend biometric liveness detection for remote onboarding. Didit provides ISO 30107-3 PAD Level 2 certified liveness.

Can Didit help with crypto/VASP compliance in Serbia?

Yes. Didit supports document verification, liveness, AML screening and ongoing monitoring aligned with Serbia’s crypto regulatory framework, including EU Travel Rule compliance where applicable.

Does Didit support age verification for iGaming in Serbia?

Yes. Didit provides document-based age verification and identity confirmation suitable for Serbia’s iGaming regulatory requirements.

Launch compliant KYC in Serbia today

500 free verifications per month. No contracts, no minimums. $0.30 per verification after the free tier.