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Identity verification in Zambia

Identity verification and KYC/AML in Zambia

Zambia is a landlocked Southern African nation of roughly 20 million people with an economy driven by copper mining, agriculture, and an increasingly vibrant mobile-money and fintech ecosystem. For any bank, mobile-money operator, fintech, betting company, or designated non-financial business onboarding customers in Zambia, KYC is anchored to a layered statutory framework — the Prohibition and Pre

14K+

Documents supported

(Government IDs from 220+ countries)

<30 sec

Average verification time

220+

Countries covered

(Government-issued IDs validated)

Market overview

KYC in Zambia, at a glance

Zambia has a population of approximately 20 million, a GDP per capita that places it among lower-middle-income economies, and a financial-services landscape defined by four structural facts: 1. Mobile money dominates retail payments. Airtel Money and MTN MoMo are the two largest mobile-money platforms, regulated under the Bank of Zambia's National Payment Systems Directives on Electronic Money Issuance (2015, updated 2018). Between 2020 and 2025, Zambia approximately doubled its mobile-money agent network. Every mobile-money agent registration and every customer onboarding requires KYC. 2. Fintech is growing fast. A 2023 UNCDF study counted 57 fintech companies operating locally — more than double the 25 recorded in 2018. The Bank of Zambia and the Securities and Exchange Commission both o

Supported documents

Every major ID in Zambia

Didit templates cover national IDs, passports, residence permits and regional documents — plus 14,000+ documents globally for cross-border flows.

National Registration Card (NRC)

Zambian passport (biometric)

Driving licence

Proof of address

Regulators

Who supervises KYC/AML in Zambia

Financial Intelligence Centre Act

AML supervisor

DNRPC (Department of National Registration, Passports and Citizenship)

Ministry of Home Affairs

regulated

Manages NRC (National Registration Card). Integrated National Registration Information System (INRIS) being developed. Smart NRC with biometrics in rollout.

SMART Zambia

Smart Zambia Institute

regulated

Digital government platform. Working toward integrated digital identity verification.

Government & regulated databases

Authoritative sources Didit can cross-check against

Compliance framework

The law behind KYC in Zambia

AML framework

Prohibition and Prevention of Money Laundering Act No. 14 of 2001 (PPMLA).

Supervised by Financial Intelligence Centre Act

Zambia's AML/CFT architecture is built on two primary statutes, a suite of subsidiary regulations, and a set of sector-specific directives.

3-year retention required

Data protection

Data Protection Act (2021)

Supervised by National DPA

Zambia's data protection regime is governed by the Data Protection Act No. 3 of 2021 and the Electronic Communications and Transactions Act No. 4 of 2021, supervised by the Office of the Data Protection Commissioner and the Zambia Information and Communications Technology Authority (ZICTA).

Penalties for non-compliance

- Recommendation 7 (targeted financial sanctions — proliferation): initially rated Non-Compliant, re-rated to Partially Compliant.

Use cases

Built for the industries that regulate Zambia

Fintech

Neobanks, EMIs, payment institutions, lenders, brokerages.

Banks and non-bank financial institutions supervised by BoZ operate under the PPMLA, the FIC Act, and the BoZ Anti-Money Laundering Directives (2004). A standard onboarding flow:

Crypto / VASPs

Exchanges, custodians, wallets, on/off-ramps.

Mobile-money operators (Airtel Money, MTN MoMo) and fintechs offering payment, e-money, or money-transfer services are regulated by the BoZ under the National Payment Systems Act No. 1 of 2007 and the following directives:

iGaming

Sports betting, online casinos, age-gated platforms.

Gambling in Zambia is regulated by the Betting Control and Licensing Board under the Betting Control Act (Chapter 166, as amended by Act No. 50 of 2021), the Lotteries Act (Chapter 163), and the Tourism and Hospitality Act No. 13 of 2015.

Marketplaces

Gig platforms, delivery, creator economy, e-commerce.

Zambia's approach to crypto assets has evolved through three distinct phases:

Biometric liveness

ISO 30107-3 PAD Level 2 liveness, ready for Zambia

Zambia does not operate a national certification scheme for biometric liveness vendors. The BoZ directives for non-face-to-face onboarding require due diligence to be "no less effective" than in-person verification, which in practice means: - Document authenticity checking — MRZ validation, security-feature detection, and, where the document supports it, chip reading. - Biometric face match — a liveness-verified selfie matched to the document photo to confirm the person presenting the document i

CERTIFICATIONS

Certified for enterprise trust

Our platform meets the highest international standards for information security, data privacy, and biometric accuracy.

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GDPR Compliant

Full EU data protection compliance

ISO 27001

ISO 27001

Information security management

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iBeta Level 1

PAD (liveness + face match)

TRUSTED WORLDWIDE

What our customers say

Join thousands of companies that trust Didit for their verification needs

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Didit’s NFC + active biometrics technology blocks the most advanced fraud scenarios, offering a level of security equivalent to or superior to in-person verification.

Spanish Financial Sandbox

CNMV, SEPBLAC & Spanish Treasury — Conclusions Report

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Didit is an exceptionally valuable partner, delivering a stable and highly adaptable solution”.

Vuk Adžić

Head of the E-Business Department at Crnogorski Telekom

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Didit offered us a robust technology with a simple implementation and adaptability to different markets”.

Fernando Pinto

CEO & CoFounder at TucanPay

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Thanks to Didit we have been able to reduce manual processes and improve data extraction accuracy”.

Diana Garcia

Trust & Safety Executive at Shiply

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Didit’s integration slashed verification times and costs, freeing resources for other projects”.

Guillem Medina

COO at GBTC Finance

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Didit removed KYC costs, enabling faster scaling with high verification standards and less fraud.”

Paul Martin

VP Marketing & Growth at Bondex

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Didit’s secure, user-friendly verification boosts customer trust and optimizes our process.”

Cristofer Montenegro

Executive assistant to the CEO at Adelantos

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Didit ensures a precise, secure digital onboarding without slowing negotiations or client time.”

Ernesto Betancourth

Gerente de riesgos at CrediDemo

FAQ

Questions about KYC in Zambia

Is remote identity verification legal in Zambia?

Yes. Zambia permits remote KYC onboarding under its national AML framework, including document verification, biometric liveness and video identification where required by regulation.

What identity documents does Didit verify in Zambia?

Didit verifies all major national IDs, passports and residence permits issued in Zambia, plus 14,000+ document types globally for cross-border flows.

How much does identity verification cost in Zambia?

Didit charges $0.30 per verification with 500 free checks per month. No contracts, no minimums. Competitors typically charge $1.00–$2.50+ per verification.

Does Didit support AML screening for Zambia?

Yes. Didit screens against 1,000+ global watchlists including PEP databases, sanctions lists (EU, UN, OFAC, OFSI), and adverse media — covering all AML obligations in Zambia.

Is biometric liveness required?

Most regulated sectors in Zambia require or strongly recommend biometric liveness detection for remote onboarding. Didit provides ISO 30107-3 PAD Level 2 certified liveness.

Can Didit help with crypto/VASP compliance in Zambia?

Yes. Didit supports document verification, liveness, AML screening and ongoing monitoring aligned with Zambia’s crypto regulatory framework, including EU Travel Rule compliance where applicable.

Does Didit support age verification for iGaming in Zambia?

Yes. Didit provides document-based age verification and identity confirmation suitable for Zambia’s iGaming regulatory requirements.

Launch compliant KYC in Zambia today

500 free verifications per month. No contracts, no minimums. $0.30 per verification after the free tier.