Verifique o paciente, obtenha o consentimento HIPAA, encaminhe por idade e, em seguida, reautentique em cada reabastecimento. 500 verificações gratuitas todos os meses, veredito em menos de 2 segundos.
Confiado por mais de 2.000 organizações em todo o mundo.
O que uma plataforma de telemedicina deve
Conheça o paciente. Saiba que é a mesma pessoa em cada recarga. Sem atrasar a consulta.
A segurança clínica e os controlos de desvio de farmácia dependem de uma identidade de paciente fiável.
A Didit oferece o KYC de onboarding e a reautenticação biométrica por reabastecimento
como dois fluxos alojados curtos, $0.33 para onboarding, $0.10 por reabastecimento. 500
verificações gratuitas todos os meses, SOC 2 Tipo 1 e ISO/IEC 27001 atestados,
apenas modelos biométricos.
Como funciona
Do registo ao utilizador verificado em quatro passos.
Passo 01
Crie o fluxo de trabalho
Escolha as verificações que pretende, ID, prova de vida, face match, sanções, morada, idade, telefone, e-mail, perguntas personalizadas. Arraste-as para um fluxo no dashboard, ou publique o mesmo fluxo na nossa API. Crie ramificações com base em condições, execute testes A/B, sem necessidade de código.
Passo 02
Integre
Incorpore nativamente com o nosso SDK Web, iOS, Android, React Native ou Flutter. Redirecione para uma página alojada. Ou simplesmente envie um link ao seu utilizador, por e-mail, SMS, WhatsApp, em qualquer lugar. Escolha o que melhor se adapta à sua stack.
Passo 03
O utilizador passa pelo fluxo
A Didit aloja a câmara, as indicações de iluminação, a transição para o telemóvel e a acessibilidade. Enquanto o utilizador está no fluxo, avaliamos mais de 200 sinais de fraude em tempo real e verificamos cada campo em relação a fontes de dados fidedignas. O resultado é obtido em menos de dois segundos.
Passo 04
Recebe os resultados
Os webhooks assinados em tempo real mantêm a sua base de dados sincronizada no momento em que um utilizador é aprovado, recusado ou enviado para revisão. Consulte a API a pedido. Ou abra a consola para inspecionar cada sessão, cada sinal e gerir os casos à sua maneira.
Criado para telemedicina · Preço de infraestrutura
Seis funcionalidades. $0.33 para onboarding. $0.10 por reabastecimento.
O onboarding de pacientes é identidade + idade + consentimento + (opcional) seguro, cada reabastecimento é uma reautenticação biométrica rápida. Ative cada módulo por fluxo de trabalho.
ID + prova de vida + correspondência facial, incluído por $0.33. Certificado iBeta Nível 1 anti-spoofing, veredito em menos de dois segundos. Captura o modelo biométrico vinculativo que impulsiona cada futura autenticação de reabastecimento.
Encaminhe por idade sem revelar a data de nascimento.
A Estimativa de Idade ($0.10) retorna a coorte do paciente, adulto, jovem adulto, adolescente, pediátrico, para que o seu fluxo de trabalho clínico seja encaminhado para o caminho correto sem divulgar a data de nascimento a todos os serviços a jusante. Recurso a ID quando a estimativa é limítrofe.
ID-fallback for adolescents · guardian flow for pediatric.
03 · Validação de seguro
Leia o cartão. Valide o pagador.
O nó de Validação de Base de Dados Opcional faz OCR do cartão de seguro (ID de membro, grupo, pagador) e pesquisa o pagador na base de dados de pagadores dos EUA (Aetna, BCBS, UHC, Cigna, Kaiser) ou no sistema nacional de seguro de saúde da UE. A imagem do cartão é descartada após a análise.
Payer database matchAetna, BCBS, UHC, Cigna, Kaiser
EU EHIC / national idES SS · DE GKV · FR CPAM · IT SSN
Eligibility ping270/271 if your stack supports it
Card image discarded after parse, only the validated payload stays.
04 · Controlo de substâncias controladas
Controlo de identidade robusto antes das e-prescrições da Tabela II.
A dispensa de substâncias controladas da Tabela II/III/IV/V da US Drug Enforcement Administration (DEA) exige controlos anti-desvio ao abrigo da Lei SUPPORT. O fluxo de trabalho de reabastecimento da Didit impõe: ID emitido pelo governo, pontuação de correspondência facial ≥ 0.85 em relação ao modelo vinculativo, prova de vida certificada iBeta, reautenticação recente em cada reabastecimento.
Anti-diversion controls run before the e-prescription fires.
05 · Captura de Consentimento + HIPAA
Consentimento, admissão, HIPAA, capturados no fluxo.
Os Questionários Personalizados ($0.10) capturam o reconhecimento da Notificação de Práticas de Privacidade HIPAA, o consentimento clínico de telemedicina + e-prescrição e o histórico de admissão, tudo na mesma sessão alojada. Versionado e com carimbo de data/hora para o registo do paciente.
HIPAA notice ackNotice of Privacy Practices · v2025
Clinical consentTelemedicine + EHR + e-prescription
Intake historyConditions, allergies, current meds
Payer assignment of benefitsOptional · per workflow
Versioned and timestamped for the patient record.
06 · Reautenticação biométrica
O mesmo paciente em cada reabastecimento.
Selfie em menos de 1 segundo + prova de vida correspondente ao modelo vinculativo. $0.10 por autenticação. Substitui nome de utilizador + palavra-passe no login de consulta e controla a dispensa de substâncias controladas. Apenas modelo biométrico, nenhuma selfie original retida.
201Criadoestado Aprovado → emitir a receita eletrónica.
Correspondência facial em menos de 1 segundo com o modelo de vinculação.docs →
Integração pronta para agente
Implemente o onboarding de pacientes de telessaúde com um único prompt.
Cole no Claude Code, Cursor, Codex, Devin, Aider ou Replit Agent. Preencha a sua stack. O agente cria os dois workflows, inicia a sessão de onboarding, persiste o modelo de vinculação e configura a reautenticação por recarga + webhook.
didit-integration-prompt.md
You are integrating Didit into a telehealth platform (Doctolib / Teladoc / Hims & Hers / Ro / Tessa Health archetype). You owe the clinical and pharmacy layers a trustworthy patient identity at onboarding and at every refill of a controlled prescription.
Three obligations at onboarding:
1. Verify the patient's identity — government ID + liveness + face match.
2. Confirm age — adult, adolescent, or pediatric — to route to the correct clinical pathway without surfacing date of birth on every downstream call.
3. Capture consent — HIPAA Notice of Privacy Practices acknowledgement, clinical consent (telemedicine + electronic health record + e-prescription), intake history.
One obligation at every refill or new appointment:
4. Biometric reauthentication — a 1-second selfie matched to the binding template established at onboarding. Anti-diversion control for US Drug Enforcement Administration (DEA) Schedule II-V medications.
Optional but recommended:
5. Insurance card capture + payer validation — OCR the card, look up the payer, ping eligibility if your stack supports 270/271 EDI.
Pricing (verified live):
- Onboarding Know Your Customer (KYC) bundle (ID + Liveness + Face Match + IP + AML): $0.33 per patient
- Age Estimation: $0.10 per patient
- Custom Questionnaire (HIPAA + clinical consent): $0.10 per submission
- Biometric Authentication (refill / new visit): $0.10 per auth
- First 500 KYC verifications free every month, forever
PRE-REQUISITES
- Production API key from https://business.didit.me (sandbox key in 60s, no card).
- Webhook endpoint with HMAC SHA-256 verification using the X-Signature-V2 header and your webhook secret.
- A workflow_id for patient onboarding that bundles ID Verification + Passive Liveness + Face Match 1:1 + Age Estimation + Custom Questionnaire.
- A workflow_id for biometric reauthentication (selfie + liveness + 1:1 face match against the binding template).
STEP 1 — Create the patient onboarding session
POST https://verification.didit.me/v3/session/
Headers:
x-api-key: <your api key>
Content-Type: application/json
Body:
{
"workflow_id": "<your patient onboarding workflow id>",
"vendor_data": "<your patient id, max 256 chars>",
"callback_url": "https://<your-app>/patients/kyc/callback",
"metadata": {
"patient_id": "<your internal id>",
"scheduling_context": "new_visit"
}
}
Response: 201 Created with the hosted session URL. Send it to the patient through your booking flow; they complete identity + consent on their phone in under five minutes.
STEP 2 — Read the signed webhook on onboarding completion
Didit POSTs to your callback. Session statuses are Title Case With Spaces:
Body (excerpted):
{
"session_id": "<uuid>",
"vendor_data": "<your patient id>",
"status": "Approved",
"id_verification": { "status": "Approved", "document_type": "drivers_license", "country_code": "US" },
"liveness": { "status": "Approved" },
"face": { "status": "Approved", "similarity_score": 0.94 },
"age_estimation": { "status": "Approved", "estimated_age_bucket": "ADULT" },
"questionnaire": { "status": "Approved", "responses": { "hipaa_ack": true, "telehealth_consent": true } }
}
Session status enum (exact case):
Approved | Declined | In Review | Resubmitted | Expired | Not Finished | Kyc Expired | Abandoned
Verify the X-Signature-V2 header BEFORE reading the body — HMAC SHA-256 of the raw bytes with your webhook secret.
STEP 3 — Persist the binding biometric template
When the onboarding session is Approved, Didit stores a biometric template under the patient's vendor_data automatically. You don't need to fetch or store the raw selfie — it's discarded after the template is generated. The template lives in EU data centres and is used for every future face-match against this patient.
STEP 4 — Biometric reauthentication at refill / new appointment
POST https://verification.didit.me/v3/session/
Headers:
x-api-key: <your api key>
Content-Type: application/json
Body:
{
"workflow_id": "<your biometric reauth workflow id>",
"vendor_data": "<the same patient id as onboarding>",
"callback_url": "https://<your-app>/patients/reauth/callback",
"metadata": {
"context": "controlled_substance_refill",
"prescription_id": "<your rx reference>"
}
}
The reauth workflow runs Passive Liveness + Face Match 1:1 against the binding template. Sub-1-second median verdict. $0.10 per auth. Use this BEFORE every controlled-substance e-prescription fires.
STEP 5 — Decide
Branch logic on the parent session status:
Approved → onboard the patient, allow scheduling.
In Review → hold the visit, wait for analyst webhook update.
Declined → refuse onboarding, log the decline reason.
Resubmitted → patient updated something; re-read the decision.
On the reauth session:
Approved → fire the e-prescription / book the visit.
Declined → refuse the refill, require in-person identity check.
STEP 6 — Insurance card capture (optional)
Add a Database Validation node to your onboarding workflow against the US payer database (Aetna, BCBS, UnitedHealthcare, Cigna, Kaiser) or the EU national health-insurance system (ES Seguridad Social, DE GKV, FR CPAM, IT SSN). The patient uploads the card; Didit OCRs the member id, group, and payer name, then validates against the payer database. The card image is discarded after parse — only the validated payload is retained.
WEBHOOK EVENT NAMES
- status.updated — session status changed.
- data.updated — session data changed (resubmission, consent re-collection).
Verify X-Signature-V2 on every payload. The webhook secret is per-environment — sandbox key is separate from production.
CONSTRAINTS
- Session statuses use Title Case With Spaces (Approved, In Review).
- The biometric template is the binding identity — once a patient is onboarded, every future reauth references it. If you delete the patient, delete the template too via the Business Console (GDPR / HIPAA right-to-deletion compliance).
- HIPAA-protected information (PHI) and biometric templates are stored in EU data centres for EU patients; US-specific deployments can request a US tenant.
- For controlled-substance dispense, run a fresh biometric reauth on every refill — this is the anti-diversion control US DEA Schedule II / III requires under the SUPPORT Act.
Read the docs:
- https://docs.didit.me/sessions-api/create-session
- https://docs.didit.me/sessions-api/retrieve-session
- https://docs.didit.me/core-technology/face-match/overview
- https://docs.didit.me/core-technology/age-estimation/overview
- https://docs.didit.me/integration/webhooks
Start free at https://business.didit.me — sandbox key in 60 seconds, 500 verifications free every month, no credit card.
Precisa de mais contexto? Consulte a documentação completa do módulo.docs.didit.me →
Conformidade desde a conceção
Abra um novo país com um clique. Nós fazemos o trabalho difícil.
Abrimos as subsidiárias locais, garantimos as licenças, realizamos os testes de penetração, obtemos as certificações e alinhamos com cada nova regulamentação. Para lançar verificações num novo país, basta ativar um botão. Mais de 220 países ativos, auditados e testados trimestralmente, o único fornecedor de identidade que um governo de um estado-membro da UE formalmente considerou mais seguro do que a verificação presencial.
Por onboarding de paciente, pacote KYC + modelo de vinculação.
$0.00
Reautenticação biométrica por recarga ou nova consulta.
<0s
Veredito mediano de correspondência facial em Android de nível básico.
0
Verificações gratuitas todos os meses, em todas as contas.
Três níveis, uma tabela de preços
Comece grátis. Pague por utilização. Expanda para Enterprise.
500 verificações gratuitas todos os meses, para sempre. Pague à medida que usa para produção. Contratos personalizados, residência de dados e SLAs (Acordos de Nível de Serviço) no Enterprise.
Grátis
Grátis
$0 / mês. Não é necessário cartão de crédito.
Pacote KYC gratuito (Verificação de ID + Prova de Vida Passiva + Correspondência Facial + Análise de Dispositivo e IP), 500 / mês, todos os meses
Comece grátis → pague apenas quando uma verificação for executada → desbloqueie o Enterprise para um contrato personalizado, SLA ou residência de dados.
FAQ
Perguntas frequentes
What is Didit?
Didit is infrastructure for identity and fraud, the platform we wished existed when we were building products ourselves: open, flexible, and developer-friendly, so it works as a real part of your stack instead of a black box you integrate around.
One API covers verifying people (KYC, know your customer), verifying businesses (KYB, know your business), screening crypto wallets (KYT, know your transaction), and monitoring transactions in real time, on a stack built to be:
Fast, sub-2-second p99 on every session
Reliable, in production with 1,500+ companies across 220+ countries
Secure, SOC 2 Type 1, ISO 27001, GDPR-native, and formally attested by Spain's financial regulator as safer than verifying someone in person
The footprint underneath: 14,000+ document types in 48+ languages, 1,000+ data sources, and 200+ fraud signals on every session. The Didit infrastructure dynamically learns from every session and gets better every day.
Why does a telehealth visit need identity verification at all?
Three reasons that the in-person clinic gets for free:
Clinical safety, the prescriber has to know the person on camera is the person on the chart. Wrong-patient prescriptions are a top safety event in remote care.
Pharmacy diversion, prescription resale, especially for controlled substances, depends on identity slippage between the patient and the person collecting the script.
Payer fraud, insurance billing for a member who isn't the one being treated is the largest single line of healthcare fraud in the US.
The in-person clinic asks for a driver's licence at check-in. Telehealth has to replace that with a remote identity check that's at least as strong. Didit ships it as a hosted flow the patient finishes on their phone in under five minutes, at $0.33 per patient.
What's HIPAA and how does it affect identity verification?
HIPAA is the US Health Insurance Portability and Accountability Act. The Privacy Rule and the Security Rule together require that protected health information (PHI) is handled with administrative, physical, and technical safeguards.
For identity verification specifically:
Patient identity data is PHI the moment it's tied to a clinical record
The vendor that does the verification is a Business Associate and needs a Business Associate Agreement (BAA) with your platform
Biometric templates count as PHI under most state interpretations (Illinois BIPA, Texas CUBI, Washington Biometric Privacy Act)
The patient's HIPAA Notice of Privacy Practices acknowledgement has to be on record before treatment
Didit ships a BAA with every paid plan and stores biometric templates only, the raw selfie is discarded after the template is generated. SOC 2 Type 1 and ISO/IEC 27001 attestations cover the security baseline. EU patients can request EU-only storage; US-specific deployments can request a US tenant.
How fast is the verification for my end user?
The full flow normally takes under 30 seconds end-to-end, pick up the ID, snap the document, snap the selfie, done. That is the fastest in the market. Legacy KYC providers usually take more than 90 seconds for the same flow.
On the back end, Didit returns the result in under two seconds at p99, measured from the moment the user finishes the selfie to the moment your webhook fires. Mobile capture is tuned for slow phones and slow networks: progressive image compression, lazy software development kit load, and a one-tap hand-off from desktop to phone via QR code if the user starts on web.
How does Age Estimation help in healthcare?
Age routes care. A 14-year-old asking for a contraceptive consult triggers a different clinical and consent pathway than a 28-year-old. A 70-year-old asking for cognitive-decline screening triggers another. Surfacing the patient's date of birth on every downstream call leaks more than the routing decision needs.
Age Estimation returns the patient's cohort, adult, young adult, adolescent, pediatric, from the same selfie used for liveness, without exposing the date of birth. The clinical layer routes on the cohort; the audit trail keeps the date of birth in the patient record where it belongs.
$0.10 per check. Backed by an ID-fallback when the estimation is borderline. For pediatric patients, the workflow can branch to a guardian-consent flow automatically.
What happens if a user fails, abandons, or expires?
Every session lands on one of seven clear statuses, so your code always knows what to do:
Approved, every check passed. Move the user forward.
Declined, one or more checks failed. You can allow the user to resubmit the specific failed step (for example, re-take the selfie) without re-running the whole flow.
In Review, flagged for compliance review. Open the case in the console, see every signal, decide approve or decline.
In Progress, user is mid-flow.
Not Started, link sent, user has not opened it yet. Send a reminder if it sits too long.
Abandoned, user opened the link but did not finish in time. Re-engage or expire.
Expired, the session link aged out. Create a new session.
A signed webhook fires on every status change, so your database always stays in sync. Abandoned and declined sessions are free.
Where does my customer data live and how is it protected?
Production data is processed and stored in the European Union by default, on Amazon Web Services. Enterprise contracts can request alternative regions for jurisdictions whose regulators require it.
Encryption everywhere. AES-256 at rest across every database, object store, and backup. Transport Layer Security 1.3 in transit on every API call, webhook, and Business Console session. Biometric data is encrypted under a separate Customer Master Key.
Retention is yours to control. Default retention is indefinite (unlimited) unless you configure shorter, between 30 days and 10 years per application, and you can delete any individual session at any time from the dashboard or the API.
Certifications: SOC 2 Type 1 (Type 2 audit in progress), ISO/IEC 27001:2022, iBeta Level 1 PAD, and a public attestation from Spain''s Tesoro / SEPBLAC / CNMV that Didit''s remote identity verification is safer than verifying someone in person. Full report at /security-compliance.
Is Didit compliant for my industry?
Didit ships compliant by default for the regulators that matter to identity infrastructure:
GDPR + UK GDPR, controller / processor split, full Data Processing Agreement published, lead supervisory authority named (Spain''s AEPD).
AMLD6 + EU AML Single Rulebook, 1,300+ sanctions, politically exposed person, and adverse-media lists screened in real time.
eIDAS 2.0, EU Digital Identity Wallet aligned; reusable-identity ready.
MiCA (Markets in Crypto-Assets), ready for crypto on-ramps, exchanges, and custodians.
DORA, Digital Operational Resilience Act, EU financial-services operational resilience.
BIPA, CUBI, Washington HB 1493, CCPA / CPRA, US biometric privacy (Illinois, Texas, Washington) and California consumer privacy.
UK Online Safety Act, age-gating and child-safety obligations.
FATF Travel Rule, originator and beneficiary data on crypto transfers, IVMS-101 interoperable.
Yes, Reusable KYC is a free distribution layer on top of the verification stack. Once a patient is onboarded, that identity can be presented to any other Didit-integrated provider with the patient's consent, eliminating re-verification fatigue.
Where this matters in healthcare:
Multi-tenant pharmacy chains, one onboarding covers every pharmacy under the same parent
Specialty referrals, primary care passes the verified identity to the specialist without re-onboarding
Medicare / Medicaid networks, share verified identity across in-network providers without storing biometrics on each platform
Cross-platform clinical research, the patient consents to share the verified identity with a registered trial
Reusable KYC is free forever. The patient owns the consent and can revoke per-provider sharing at any time via the Didit identity wallet.
How does Didit compare on price?
Most healthcare-identity providers price between $3 and $8 per check, often with minimums in the thousands per month and per-state surcharges for HIPAA tenancy. Add $0.30-$1.00 per biometric reauth.
Didit's published price is $0.33 per onboarding KYC bundle + $0.10 per biometric reauth. No floor, no minimum, no per-state surcharge. The first 500 verifications free every month absorbs most pilot and low-volume practices entirely.
That's roughly 10× cheaper than the incumbent stack on the same regulatory output. At a 5,000-patient telehealth practice with two refills per patient per year, the saving is around $12,000 per year, and the patient experience is faster, with the same selfie working across every refill. Full pricing at /pricing.
What records do I need to keep?
Healthcare retention is one of the longest of any vertical:
US HIPAA, 6 years from creation or last effective date, whichever is later
US state retention rules, typically 7-10 years for adult records, longer for pediatric (some states require until the patient is 21+)
EU GDPR + national health rules, 10 years for clinical records; biometric templates only for as long as the patient is active
DEA controlled-substance records, 2 years minimum, often longer per state
How Didit handles it:
All evidence stored in the European Union by default, regulated EU data centres, no cross-border transfer for EU patients. US tenant available for US-only deployments.
Every payload is signed and timestamped so chain-of-custody is provable for an examiner
Retained indefinitely while your subscription is active, no per-record retention bill, no expiry surprises
Configurable per workflow if your supervisor mandates a specific duration
Patient deletion endpoint deletes the identity record AND the biometric template (HIPAA right to access + GDPR right to erasure)
ISO 27001, SOC 2 Type 1, and iBeta Level 1 anti-spoof certifications are all downloadable from /security-compliance. Business Associate Agreement (BAA) included with every paid plan.